Google’s an AI-First Company

Mike Blumenthal, “Professor Maps” of the Local SEO community, catches up with the EDGE after a bit of time to lay out the volatility he’s seen local search.  Mike’s been focused on the Google Business Profile forums and has seen some pretty striking and concerning developments.  Witnessing around 200 review take-downs and close to 2,000 business profile suspensions per month, Mike’s a bit concerned to say the least.  

Where is Google’s accountability and transparency in responding to these issues?  There’s no mechanism to challenge the decision on the review take-downs. 

The value of Local Search positioning and consumer interaction is unquestionable.  But one question does present itself: who’s property is this, yours or Google’s?